print services

Adobe Pulling Out of the Print Game?

Adobe Pulling Out of the Print Game?

Don't go Adobe, I'll change! Earlier this month, without so much as a press release, Adobe made the decision to drop its weightily titled "Adobe Partner Connection Print Service Provider Program." The program offered printers a variety of services, including a complete copy of the Adobe CS, and regular upgrades, for a relatively low ($595 – $995) yearly rate. When questioned, Adobe defended their position, saying that the product's retirement was due to decreasing membership. And indeed, "only" 3000 or so printers used the service (Hotcards not among them). However, the implications of the planned February 4th shutdown are resonating deeply throughout the industry. While relatively few printers used the program, most rely on Adobe as a cornerstone of operations. And for many years, printers have been acting as a free technical support service for Adobe, using their own expertise to help print customers work with files created using Adobe's complex software. Moreover, many printers have converted customers who were […]

Is the Print Industry Too Protective of its Secrets?

Is the Print Industry Too Protective of its Secrets?

And how, maybe, this recession could turn into a good thing… WhatTheyThink just held their Environmental Innovation Awards, in which printers could apply to be recognized for their eco-mindful changes and contributions. As a follow-up, this week GoingGreen is interviewing each of the winners. Although the focus is eco-friendly printing, what these folks have to say has applications throughout the printing and print design industry. But I'm not actually talking about green printing, per se. What struck me as I listened to these interviews is how interviewees across the board expressed a frustration at the lack of communication between members of our industry. To move forward in terms of green innovation, they said, we have to share ideas and communicate! Could it be?Are printers secretive? Ironic that one of the hubs of the communications industry could have that problem! But the more I think about it, the more I find it to be true. Throughout our history, most of us […]

Accountability in Printing

Accountability in Printing

Is it disappearing? Yesterday, a Senate Committee heard the experts of the newspaper and journalism world testify on the subject of whether or not the industry needs a government bailout. Not surprisingly, the Huffington Post reports Arianna Huffington testified to the effect that the future of journalism lies not with newspapers, but on the web. And while most of those who testified agreed, others, including David Simon (producer of 'The Wire'), and Committee Chairman John Kerry expressed a concern that the integrity and accountability of journalists might not survive the transition. After all, at a time when there's almost no difference between a news site and a personal blog, how can we know who's telling the truth, who's not being motivated by financial interests, and who's not messing around, just because they can. Interestingly, we've got a similar situation in commercial printing these days. It wasn't too long ago that all print was purchase by professionals whose particular job was […]

Print Services Need to Change, Not Fight, to Survive

Print Services Need to Change, Not Fight, to Survive

“Don't get set into one form, adapt it and build your own, and let it grow, be like water.” – Bruce Lee A while ago, I started a little segment on the blog here called “Don't Stop the Presses.” It's all about finding interesting stories from around the internets about cool stuff happening in the print industry. As you've probably noticed, I'm not the only one taking this tack lately. In response to various sources crying the 'death of print,' many bloggers have begun to write positively about the future of the industry. Which is great. No problem there. The thing that's freaking me out, however, is the sudden wash of writing that attempts to insist that nothing is wrong. First, I came across an article in the “Print Buying” section of PrintWeek.com which insists that print is still better at selling health and beauty than the web. Sigh. I'm not suggesting that the referenced study is wrong, just that […]

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